{"id":31,"date":"2025-09-07T17:14:16","date_gmt":"2025-09-07T17:14:16","guid":{"rendered":"http:\/\/nnb.local\/?page_id=31"},"modified":"2026-10-10T10:48:56","modified_gmt":"2026-10-10T08:48:56","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/nnbupcycling.com\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"\n
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1. SHIPPING<\/strong><\/h2>\n\n\n\n
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Free shipping to the European Union, United Kingdom, Switzerland, Norway, the United States and Canada.<\/strong><\/p>\n\n\n\n

    \n
  1. Processing Time<\/strong> Every piece is handcrafted. We hand your order over to the carrier within 2 business days of receiving it (up to 5 business days in exceptional cases). You\u2019ll receive a confirmation email once your order is dispatched.<\/li>\n\n\n\n
  2. Where We Ship From<\/strong> Your piece begins as hand-selected Italian vintage and is crafted in our atelier in Ukraine, from where it ships to you with trusted international carriers.<\/li>\n\n\n\n
  3. Delivery Times<\/strong> Delivery times are set by the carrier \u2013 typically 5\u201315 business days after dispatch, depending on your location and customs processing.<\/li>\n\n\n\n
  4. Tracking<\/strong> Once shipped, you\u2019ll receive an email with your tracking number. Allow up to 24 hours for tracking to update.<\/li>\n\n\n\n
  5. Import Duties & Taxes<\/strong> Orders outside the EU may be subject to import duties or local taxes depending on your country. These charges are not included in the item price and remain the customer\u2019s responsibility.<\/li>\n\n\n\n
  6. Delayed Orders<\/strong> If your order hasn\u2019t arrived within 20 business days of your shipping confirmation, contact us at nnbupcyclingsys18@gmail.com<\/a>.<\/li>\n<\/ol>\n\n\n\n
    <\/div>\n\n\n\n

    2. RETURNS & EXCHANGES<\/strong><\/h2>\n\n\n\n
    \n\n\n\n
    <\/div>\n\n\n\n
      \n
    1. 14-Day Returns<\/strong> You can return or exchange any item within 14 days: you have 3 days from delivery to let us know you wish to return it, and a further 12 days for the item to reach us.<\/li>\n\n\n\n
    2. Return Conditions<\/strong> Items must be unworn, unaltered and in their original condition and packaging. Items that don\u2019t meet these conditions will be sent back to you. Return shipping is paid by the customer.<\/li>\n\n\n\n
    3. How to Return<\/strong> Email nonamebrand.ua@gmail.com<\/a> with your order number.<\/li>\n\n\n\n
    4. Refunds<\/strong> Refunds are issued to your original payment method within 1\u201314 business days of receiving and inspecting the returned item.<\/li>\n\n\n\n
    5. Non-Returnable Items<\/strong> Pieces made to individual order or customised at your request cannot be returned unless faulty.<\/li>\n\n\n\n
    6. Free Alterations<\/strong> If a piece doesn\u2019t fit quite right, we\u2019re happy to arrange a professional sizing alteration instead of a return \u2013 contact us within 14 days of delivery.<\/li>\n\n\n\n
    7. Damaged or Lost Items<\/strong> If your item arrives damaged or doesn\u2019t arrive at all, contact us at nnbupcyclingsys18@gmail.com<\/a> within 7 days (with photos if possible) and we will refund or replace it.<\/li>\n<\/ol>\n\n\n\n\n\n
      <\/div>\n\n\n\n

      Full terms: Terms & Conditions<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      1. SHIPPING Free shipping to the European Union, United Kingdom, Switzerland, Norway, the United States and Canada. 2. RETURNS & EXCHANGES Full terms: Terms & Conditions.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nShipping and Returns | NNB UPCYCLING SYSTEM\u201918<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nnbupcycling.com\/en\/shipping-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Returns | NNB UPCYCLING SYSTEM\u201918\" \/>\n<meta property=\"og:description\" content=\"1. 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